ACT at Work

Whether you are an individual looking to develop your career or simply be happier at work, or a business wanting to develop your people to their full potential, ACT can help.The ACT approach is action oriented. It encourages you to focus not on what “can’t” be done, but on “what needs to happen so that it can?”. Whether you opt for a course or one-to-one sessions, ACT can help you and your business to unlock your full potential.

Below is a range of courses that we deliver either as “open” courses or for teams, groups or organisations.

ACT Now! Contact us to find out how we could benefit you or your business and we will be happy to discuss how we can tailor a solution to fit your needs.

Communication Skills Workshops

Effective Communication – Communicating for Understanding and Engagement

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” Tony Robbins

communication skills bridging the gap between what issaid and what is heardThis workshop will give you a deep understanding of the communication process and share tools and techniques to help you to communicate in a way that ensures you are understood and that people want to listen.  You will also learn how to adapt your stye in order to be able to communicate effectively with anyone.

This workshop is for you if you want to:

  • Develop more positive and trusting working relationships
  • Improve communication with your team
  • Foster excellent relationships with customers
  • Ensure that your message is heard and understood

This course is generally delivered as a half-day training and can be combined with the Communicating for Motivation course below for a full day of training.

Contact us to discuss your particular requirements or to find out when the next open course will take place.

Communicating to Motivate

“If you want to build a ship, don’t drum up people together to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.” — Antoine de Saint-Exupery

We are all motivated by different things, one person’s motivator may be another’s de-motivator. Understanding these differences is the key to motivational communication. In this powerful workshop you will develop an understanding of the keys to unlock individual motivation (both for yourself and others) so that you can adapt your style to communicate in a compelling way that really encourages action.

This workshop is for you if you want to:

  • Understand better how to motivate yourself
  • Communicate with colleagues and team members in a compelling way to encourage action and improve performance
  • Improve your sales technique by mastering the language of influence

This workshop is usually delivered as a half-day training.  It can be combined with the Communication for Engagement course above.

Contact us to discuss your paricular requirements or to find out when the next open course is due to take place.

Goal setting

Goal Setting for Success

“Having an exciting destination is like setting a needle in your compass. From then on, the compass knows only one point-its ideal. And it will faithfully guide you there through the darkest nights and fiercest storms.” Daniel Boone

Set goals get results

Why Set Goals?

Getting into the habit of setting “well formed” goals so that you are sure about the “What”, “How” and “Why” is the surest way to turn dreams into reality.

In order to hit a bullseye, an archer needs to know where the target is. Being clear about where you are aiming is the first step to positive change and ultimately success!

Having a process for setting your goals will enable you to coach yourself or others and make the goals “stick”.

This workshop is perfect for individuals who want to develop their personal effectiveness or businesses/teams wishing to set clear goals and design actions to maximise their prospects for success.

This is a highly practical training usually delivered over the course of one day.

Contact us to discuss your particular requirements or to find out when our next open course is due to take place.

Secrets of Interview Success

Secrets of interview successCompetition is more intense now than ever in the job market which means that it has never been more important to have the winning “edge” that will enable you to succeed at interview.

In my previous career (Mel) I interviewed literally hundreds of job applicants.  One of my biggest frustrations was the number of candidates who were invited for an interview on the strength of an excellent CV but who “fell apart” in the interview or who seemed to lack the confidence to really give their best.

This “Secrets of Interview Success” coaching focuses on giving you practical tools to enable them you manage your state and communicate effectively so that your abilities can shine through. 

We offer one-to-one sessions (generally 2 or 3) tailored to your specific needs including state management, interview preparation and presentation skills.  Contact us to discuss your particular needs.

Resilience in the workplace

Resilience is about having the right toolsResilience is the ability to cope with stress and unexpected challenges, and even to thrive in these situations. Whilst some of us are naturally more resilient that others, the good news is that resilience is a skill that can be learned.

Workplaces can be stressful environments, the high pace of change, economic uncertainty, changing  working practices.  These stressors can lead to stress at work, high levels of depression and anxiety, employee burnout and reduced productivity.

Fostering resilience promotes positive emotions such as optimism, curiosity and openness to new experiences and challenge. This creates a win-win situation benefitting both the individual and the organisation.

Our resilience training gives participants the knowledge to understand the triggers for negative emotions for themselves and others and the tools to develop their personal resilience.

Contact us to discuss you team or organisation’s needs and to find out how we can tailor our offering to suit your needs.